Frequently Asked Questions
What is A Bunch of Stuff?
A Bunch of Stuff is a multi-layered immersive exhibition showcasing the artwork of Johnny Depp, for the first time.
This multimedia exhibition features large-scale immersive rooms, traditional gallery spaces, and themed retail, guiding you through the different phases of Depp's life and creative journey, enriched by his own narration.
Where are you located?
We are located at 600 W 27th Street at 11th Ave, on the ground floor of the Starrett Lehigh Building.
Public transportation:
By subway: 34 St / Hudson Yards on the 7 line and 23 St on the C and E line.
By bus: M12 Midtown West / West Village stop at W27 Street
By train: Penn Station/Moynihan Train Hall
By foot: 600 W27th St, at 11th Ave, within one block of the Highline.
How do I get to the exhibition?
We are within walking distance of the Highline, which traverses the West Side of Manhattan (exit on W 26th Street), Hudson Yards and a few blocks away from Penn Station and Moynihan Train Hall.
Public transportation:
By subway: 34 St / Hudson Yards on the 7 line and 23 St on the C and E line.
By bus: M12 Midtown West / West Village stop at W27 Street
By train: Penn Station/Moynihan Train Hall
By foot: 600 W27th St, at 11th Ave, within one block of the Highline.
How long is the experience?
The experience is self-guided and can be enjoyed at your own pace. It typically lasts 40 minutes to an hour.
How do I purchase tickets?
Tickets are best purchased online before visiting the experience.
What is the ticket refund policy?
All tickets are non-refundable. Change of date or time requests are subject to availability and must be made at least 24 hours prior to the scheduled entry time shown on your ticket. A rescheduling fee may be charged. Please ensure you arrive promptly at the start time as indicated on your ticket. We cannot guarantee entry for guests who arrive late.
If an exhibition is cancelled or postponed, W27 Exhibitions LLC may, at its sole and exclusive discretion, offer either an exchange or refund for tickets purchased. If an exhibition is cancelled or postponed, you will be informed of procedures for making an exchange or obtaining a refund through this website. Refunds will be made to the original purchase method.
W27 Exhibitions LLC may change its refund and/or exchange policies at any time, at its sole and exclusive discretion. Any change to the policy may be found at the present URL.
Is a coat check available?
Yes, coat check is available and free of charge for those who have purchased a ticket to the experience. Limited coat check space is available for large bags and strollers. We encourage you to leave your valuables, large bags and other personal belongings at home.
Are umbrella sleeves provided?
Umbrella sleeves are available and recommended for use on rainy days by those entering the experience.
Are baby strollers allowed?
Yes, baby strollers are welcome. Our staff can hold a limited number in the coat check area. The Exhibition reserves the right to restrict the maximum number of child-carrying devices to ensure staffing levels remain sufficient to assure the smooth and safe operation of the Exhibition.
Are back packs or large bags allowed?
Backpacks or large bags are not allowed in the exhibition and may only be checked in the coat check after reasonable examination of such back packs or large bags by exhibition staff. Small hand bags and baby bags may be brought into the exhibition after reasonable examination by exhibition staff. We encourage you to leave your valuables, large bags and other personal belongings at home. For the safety of our visitors and the exhibition, all bags entering or leaving the exhibition, including purses, are subject to inspection. Exhibition staff may request at its own discretion to examine bags or personal items at any time during the exhibition.
Are pets allowed?
Pets are not permitted within the attraction. Service animals are welcomed into the facility under the requirements defined by law under the Americans with Disabilities Act (ADA). The immersive nature of the exhibition may affect service animals through darkness and noise. Please refer to our team for guidance.
Is food and beverage available?
While visiting, a diverse and fantastic selection of food and beverages can be purchased in the building at Olly Olly Market. However, they cannot be consumed while viewing the art experience.
Are there bathrooms available?
Yes, bathrooms are available to attendees. They are located next door to the experience and are accessible before and after the show.
Where is the entrance to the experience?
The entrance is at 600 W 27th Street, at 11th Ave, within walking distance of the Highline (exit at W 26th Street) and Hudson Yards.
How close is "A Bunch of Stuff" to public transportation?
We are within walking distance of the Highline, which traverses the West Side of Manhattan (exit on W 26th Street), Hudson Yards and a few blocks away from Penn Station and Moynihan Train Hall.
Public transportation:
By subway: 34 St / Hudson Yards on the 7 line and 23 St on the C and E line.
By bus: M12 Midtown West / West Village stop at W27 Street
By train: Penn Station/Moynihan Train Hall
By foot: 600 W27th St, at 11th Ave, within one block of the Highline.
Is guest WiFi available?
Yes, guest WiFi is available while visiting.
What payment methods are accepted at the gift shop?
The gift shop accepts credit card purchases only. No cash is kept on the premises. It can be visited for free without an exhibition ticket.
What is the gift shop return policy?
If you are not satisfied with your item, you can return it within 7 days from the date of delivery or the date of in store purchase for store credit or an exchange. Our store offers specialty produced prints and products which are very delicate in nature and our ability to exchange such delicate items is limited and in such cases exchanges may not be possible. We do not offer cash refunds. Pre-orders cannot be canceled or adjusted. However, you may return the item for store credit. If an item arrives damaged, please contact us via info@abunchofstuff.com. Discounted or sale items are considered Final sale and cannot be returned or exchanged.
Is this show family friendly?
This show was designed to be accessible to all and appropriate for families. However, it should be noted that some curse words are used in the voiceover. Children cannot enter the exhibition without adult accompaniment. Children are classified as 15 years of age and under. Anyone aged 15 and under must be accompanied at all times by an adult 21+ throughout the exhibition. Children aged 15 and under must have a valid ticket for entrance into the exhibition.
Is the exhibition accessible?
There are no stairs in the Exhibition, and all height transitions meet ADA requirements. As the attraction is a walking and standing experience, guests using wheelchairs may request support from any The Exhibition team member to ensure they receive assistance in finding a location where their line of sight is not disrupted by others. Please refer to the Guidelines and Accessibility section of the website for a detailed description or contact us at info@abunchofstuff.com.