Shipping Policy
Orders may take up to 5 days to process. Orders placed on the weekend or a holiday are processed the following week. Domestic orders are shipped via USPS or other couriers and International orders are shipped by courier.
Pre-order delivery times are estimates and are not guaranteed. International orders with mixed pre-order and in-stock items will be held until all items are stocked.
We offer free shipping on domestic orders above $250. For other shipping rates consult chart below.
Canada & International Orders - Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Customs policies vary from country to country. Please consult your country’s customs office for an accurate estimate. All international packages are subject to possible customs delays.
P.O. Boxes
Please note we cannot ship to PO Boxes.
Store Pickup
We will contact you when your items have been pulled for store pickup. If items have not been picked up--or other arrangements made--within 60 days, those items will be returned to store inventory.
Lost or Stolen Packages
We are not liable for packages lost or stolen during the delivery process. We will work with you to recoup value from the shipping service in applicable situations, and may provide additional remedies on a case-by-case-basis.